Privacy Policy

Privacy Policy
Hope Church Oldbury
Hope Church Oldbury is committed to protecting your privacy and handling your personal information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Hope Church Oldbury is a Christian church serving the local community. This privacy policy explains how we collect, use, and protect personal information when you visit our website or contact us.
If you have any questions about this policy or how we use your data, please contact us via the contact details provided on our website.
2. Information We May Collect
We may collect personal information when you:
Contact us through the website
Submit a prayer request
Send us an email
Sign up for updates or newsletters
Engage with church activities or events
The information collected may include:
Name
Email address
Phone number
Any information you choose to share with us (for example in prayer requests or messages)
3. How We Use Your Information
We use the information you provide to:
Respond to enquiries or messages
Pray for requests submitted through the website
Provide information about church services or events
Communicate with you when you have asked us to do so
We only use your information for the purpose it was provided.
4. Prayer Requests
If you submit a prayer request through our website, the information may be shared with members of our church prayer team so they can pray for you. We treat prayer requests respectfully and confidentially.
5. Data Security
We take reasonable steps to protect personal information from loss, misuse, or unauthorised access. However, no internet transmission is completely secure, so we cannot guarantee absolute security.
6. Cookies
Our website may use cookies or similar technologies to improve the user experience and help us understand how the website is used.
Cookies are small files stored on your device. You can control or disable cookies through your browser settings.
7. Third-Party Services
Our website may use trusted third-party services such as:
Website hosting providers
Email services
Website analytics tools
These providers may process limited data in order to provide their services but are required to protect your information.
8. Your Rights
Under UK data protection law, you have the right to:
Request access to your personal information
Request correction of inaccurate data
Request deletion of your personal data
Withdraw consent where applicable
If you wish to exercise these rights, please contact us.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page.
10. Contact
If you have any questions about this privacy policy or how your information is used, please contact:
Hope Church Oldbury
(Use the contact information listed on our website)
